

FAQASKED EVERY MORNING
The quiet questions.
SHIPPING
Within 48 hours of your order, free and tracked, in a box that survives couriers with grudges. You'll get the number the moment the label prints.
Everywhere the trucks go. Duties for international orders are shown at checkout — no surprises at the door.
Yes. The whole order leaves the kiln room in one box, packed in the order you'll unpack it. Shipping is free whether you buy one object or the whole house.
RETURNS & WARRANTY
Thirty mornings. If the ritual doesn't take, send it back in any state short of run-over and we cover the ride home.
The number under the base is all we need. If a part fails you inside five years, we repair or replace it — parts, not verdicts.
CARE
One drop of mineral oil, twice a year, rubbed until the wood stops drinking. The full ritual is in the Journal.
The kettle, no — wipe it. The stoneware — dripper, tumblers, cellar, vessel — yes, though it all prefers a rinse while still warm. Walnut and copper, never.
Yes. Bonded 304 base — induction, gas, electric, and the campfire you've been threatening to try.
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