Your name, address and email when you order; your email alone if you join the letter. That's the inventory. No pixels following you around the internet like a nervous waiter.

Ship your order, answer your notes, and send at most one letter a month if you asked for it. We never sell, rent, or 'share with trusted partners' — we don't have partners, we have a kiln.

Card details go straight to the payment processor over an encrypted connection and never touch our shelves. We see the last four digits and the fact that you paid — that's all.

One, to remember your cart between visits. It contains kettle quantities, not your biography.

Write to the kiln room and we'll show you everything we hold, correct it, or delete it — usually before the second pour of the day.